Help Center
How do I pay bills that have moved to “in collections”?

If your bill has been moved to collections, please contact Eastern at 844-980-1996. To make a payment directly to Eastern, patients can login to

Note: bills that have not been moved to collections can still be paid via your billing portal.

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If you have more questions, one of our support representatives is here to help.
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Wait times may be longer than normal
Speak with a representative over the phone, Mon to Fri 8:30AM to 4PM EDT.