Help Center
What does it mean if my bill is marked as "In Collections"?

If your bill is marked as in collections, it means that the invoice in question has been moved to a debt collections agency.

You can pay these bills by calling Eastern at 844-980-1996, or by logging into

Need more help?
If you have more questions, one of our support representatives is here to help.
Contact Us
Wait times may be longer than normal
Speak with a representative over the phone, Mon to Fri 8:30AM to 4PM EDT.